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Introduction

Microsoft Dynamics 365 is a popular CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) solution used by many organizations worldwide. If you want to enhance your skills and knowledge in this domain, earning a Microsoft Mb 920 certification can be a valuable asset. However, finding the right courses and certifications can be overwhelming. To make things easier for you, we have compiled a list of the 10 best Microsoft Mb 920 courses and certifications available online. Whether you are a beginner or an experienced professional, these courses will help you gain hands-on experience and improve your career prospects in the dynamic world of Microsoft Dynamics 365.

1. Microsoft Learn: Microsoft Dynamics 365 Fundamentals

Microsoft Learn offers a comprehensive learning path for beginners who want to understand the fundamentals of Microsoft Dynamics 365. This course covers topics such as the purpose and functionality of Microsoft Dynamics 365, its core components, and how it integrates with other Microsoft products. By completing this course, you will be well-prepared to start your journey towards becoming a Microsoft Mb 920 certified professional.

2. Udemy: Microsoft Dynamics 365 Core Finance and Operations

Udemy is a popular e-learning platform that offers a wide range of courses, and their Microsoft Dynamics 365 Core Finance and Operations course is highly recommended for anyone interested in the financial and operational aspects of Dynamics 365. This course covers essential topics such as financial management, supply chain management, and project management. It also provides hands-on exercises to help you apply what you have learned in a practical setting.

3. Pluralsight: Microsoft Dynamics 365 Finance and Operations Apps Solution Architect

If you aspire to become a solution architect specializing in Microsoft Dynamics 365 Finance and Operations, this Pluralsight course is tailored for you. It covers advanced topics such as architecture design, data migration, integration, customization, and performance optimization. By completing this course, you will gain the necessary skills to design efficient solutions that meet the specific needs of your clients.

4. Coursera: Microsoft Dynamics 365 Customization and Configuration

Coursera is a well-known online learning platform that offers high-quality courses from top universities and institutions. Their Microsoft Dynamics 365 Customization and Configuration course focus on teaching you how to customize and configure the Dynamics 365 environment according to your organization’s requirements. It covers topics like creating and modifying entities, workflow automation, and using business rules. This course is perfect for those who want to specialize in customizing and tailoring Dynamics 365 to meet unique business needs.

5. LinkedIn Learning: Microsoft Dynamics 365 and Power Platform Fundamentals

LinkedIn Learning is a trusted platform that provides a vast selection of online courses on numerous topics. Their Microsoft Dynamics 365 and Power Platform Fundamentals course is ideal for beginners who want to gain a solid understanding of both Dynamics 365 and the Power Platform. This course explores the core components of Dynamics 365, including Sales, Customer Service, Field Service, Marketing, and Project Service Automation. It also introduces you to Power Apps, Power Automate, and Power BI, which are integral parts of the Power Platform.

6. edX: Microsoft Dynamics 365 Customer Engagement Core

edX is a popular online learning platform founded by Harvard University and MIT. Their Microsoft Dynamics 365 Customer Engagement Core course offers comprehensive training on customer engagement functionality within the Dynamics 365 platform. It covers topics such as sales management, customer service, marketing automation, and service management. By completing this course, you will gain a deep understanding of how to leverage Dynamics 365 to effectively engage with your customers and drive business growth.

7. Microsoft Official Course: MB-920T00-A: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps

The official Microsoft course MB-920T00-A is specifically designed to provide a foundational understanding of Microsoft Dynamics 365 Finance and Operations Apps. It covers important concepts such as finance, supply chain management, retail, and manufacturing. This course includes practical labs and simulations to help you gain hands-on experience, making it an excellent choice for those aiming to become certified professionals in Dynamics 365 Finance and Operations.

8. LinkedIn Learning: Microsoft Dynamics 365: Power Platform Fundamentals

LinkedIn Learning’s Microsoft Dynamics 365: Power Platform Fundamentals course is a perfect starting point for anyone interested in exploring the power of the Power Platform within Dynamics 365. This course covers the core components of the Power Platform, including Power Apps, Power Automate, and Power BI. It also provides guidance on building custom business applications without writing code, automating business processes, and visualizing data insights through powerful dashboards.

9. Pluralsight: Implementing and Managing Microsoft Platform Data and Analytics with Dynamics 365

Pluralsight’s Implementing and Managing Microsoft Platform Data and Analytics with Dynamics 365 course is tailored for professionals who want to master the data and analytics capabilities of Dynamics 365. This course covers topics such as data integration, data management, data analysis, and using Power BI to gain valuable insights. Learning these skills will equip you with the ability to efficiently manage and harness the power of data within the Dynamics 365 ecosystem.

10. Microsoft Learn: Microsoft Dynamics 365 Customer Service

Microsoft Learn’s Microsoft Dynamics 365 Customer Service course is designed to provide in-depth knowledge of the customer service capabilities of Dynamics 365. This course covers topics such as case management, knowledge management, queues and routing, and service-level agreements. By completing this course, you will gain valuable insights into how to deliver exceptional customer service using Dynamics 365 and build long-lasting customer relationships.

Conclusion

Investing in your professional development by acquiring Microsoft Mb 920 certifications can significantly boost your career prospects in the field of Microsoft Dynamics 365. The 10 courses and certifications mentioned in this article cover a wide range of topics, from the fundamentals of Dynamics 365 to advanced customization and solution architecture. Whether you are a beginner or an experienced professional, these online courses provide a convenient and accessible way to enhance your skills and knowledge. So, choose the course that aligns with your career goals, enroll today, and take a step closer towards becoming a certified Microsoft Dynamics 365 professional.