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Servicenow Certified Implementation Specialist Application Portfolio Management (APM) Courses and Certifications Online


The implementation of efficient Application Portfolio Management (APM) processes is crucial for organizations to maximize the value of their technology investments. Servicenow, a leading cloud-based platform, offers a range of courses and certifications designed to enhance professionals’ skills in this domain. In this article, we will explore the 10 best Servicenow Certified Implementation Specialist APM courses and certifications available online, helping you choose the most suitable one to boost your career.

1. Servicenow Certified Implementation Specialist – Application Portfolio Management (APM)

This foundational certification covers the key concepts and skills required to effectively manage application portfolios using Servicenow’s APM solution. Learners will delve into topics such as application classification, rationalization, and ongoing governance. Successful completion of this course verifies a comprehensive understanding of APM fundamentals.

2. APM Foundation Training

The APM Foundation training provides a solid understanding of the APM framework, enabling participants to articulate its benefits and adopt best practices for application management. This course emphasizes stakeholder engagement, application evaluation, and continuous improvement, equipping learners with the expertise to drive APM initiatives within their organizations.

3. APM Strategy and Roadmap

This course focuses on developing an APM strategy aligned with organizational objectives. Participants will acquire the skills to define an APM roadmap, establish a governance structure, and build a business case for APM implementation. Understanding the strategic aspect of APM is essential for professionals aiming to contribute to their organization’s technology strategy.

4. APM Infrastructure Management

APM Infrastructure Management certification provides insights into managing the technical infrastructure supporting the APM solution. Topics covered range from Servicenow platform integration to data management and infrastructure governance. The course equips learners with the necessary expertise to administer and optimize the APM environment effectively.

5. APM Data Management

With an increasing emphasis on data-driven decision-making, APM Data Management focuses on best practices for collecting, organizing, and analyzing application data. Learners will gain skills in data quality management, data modeling, and reporting, enabling them to make informed decisions to enhance application performance and simplify portfolio management.

6. APM User Training

APM User Training is aimed at end-users, guiding them on how to leverage Servicenow’s APM solution effectively. Participants will learn how to navigate the application, perform routine tasks such as data entry and updates, and utilize the built-in reporting capabilities. This course enhances user adoption and ensures efficient utilization of the APM platform.

7. APM Governance and Compliance

Governance and compliance are fundamental components of effective APM. This certification focuses on establishing governance frameworks, defining compliance policies, and conducting regular audits. Participants will learn how to manage risks associated with application portfolios and ensure alignment with regulatory and industry requirements.

8. APM Reporting and Analytics

The ability to generate insightful reports and perform data-driven analysis is crucial for effective APM. The APM Reporting and Analytics course dives into Servicenow’s reporting capabilities, including report design, data visualization, and dashboard creation. Participants will gain proficiency in creating meaningful reports that provide valuable insights for decision-making.

9. APM Integration and Orchestration

To leverage the full potential of APM, integration with other IT systems is often vital. The APM Integration and Orchestration certification focuses on integrating Servicenow’s APM solution with other tools and platforms. Participants will learn how to automate processes, streamline data flows, and enhance cross-platform visibility, ensuring a seamless APM experience.

10. APM Professional Capstone

The APM Professional Capstone is the final step in obtaining the Servicenow Certified Implementation Specialist APM designation. Participants will work on a real-world APM project, applying the skills and knowledge acquired throughout the certification journey. This capstone will showcase their ability to plan, execute, and optimize APM processes, consolidating their expertise.


Acquiring Servicenow Certified Implementation Specialist APM certifications enhances professionals’ skills in APM methodologies, tools, and best practices. Whether you are new to APM or have years of experience, these courses provide a comprehensive pathway to mastery. By completing one or more of these certifications, you can progress in your career, contribute to your organization’s technology strategy, and become a valuable asset in managing application portfolios effectively.