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In today’s digitally-connected world, Voice over Internet Protocol (VoIP) has become a crucial technology for businesses and individuals alike. VoIP allows for voice communication over the internet, offering cost savings, flexibility, and enhanced features compared to traditional telephone services. As the demand for VoIP systems continues to grow, so does the need for professionals who possess the knowledge and skills to implement and maintain these systems effectively.

If you are looking to gain expertise in VoIP systems, there are various online courses and certifications available that can help you sharpen your skills and advance your career in this field. In this article, we have handpicked the ten best VoIP systems courses and certifications available online.

1. CCNA Collaboration Certification

The CCNA Collaboration Certification, offered by Cisco, is an excellent starting point for anyone interested in VoIP systems. This certification validates your knowledge and skills in implementing and administering collaboration and video solutions, including voice, video, data, and mobile applications. The CCNA Collaboration Certification covers topics like IP telephony, call control, Cisco Unified Communications Manager, and Cisco VoIP endpoints.

2. CompTIA Network+ Certification

The CompTIA Network+ Certification is a widely recognized certification that covers various networking technologies, including VoIP. This certification validates your skills in configuring, managing, and troubleshooting common wired and wireless network devices. By obtaining the CompTIA Network+ Certification, you will have a solid foundation in networking essentials, which is crucial for VoIP implementation and maintenance.

3. Avaya Professional Design Specialist (APDS) – Avaya Aura® Communication Applications

The Avaya Professional Design Specialist (APDS) certification focused on Avaya Aura® Communication Applications is designed for professionals who want to specialize in designing and implementing Avaya Aura® communication applications. This certification covers topics like advanced call routing, voice and video conferencing, and implementing communication applications using Avaya Aura® Session Manager and Communication Manager. By obtaining this certification, you will gain in-depth knowledge and hands-on experience with Avaya’s acclaimed communication platform.

4. JNCIS-VO Certification

The JNCIS-VO (Juniper Networks Certified Internet Specialist – Voice) certification validates your skills in deploying and managing Juniper Networks’ voice solutions. This certification covers topics such as SIP (Session Initiation Protocol), VoIP deployment, unified communications, and troubleshooting voice networks. By obtaining the JNCIS-VO Certification, you will gain expertise in Juniper Networks’ voice technologies, making you an asset to organizations utilizing their systems.

5. AWS Certified Solutions Architect – Associate

While not explicitly focused on VoIP systems, the AWS Certified Solutions Architect – Associate certification is highly relevant as many organizations are moving their communication systems to the cloud. This certification validates your ability to design and deploy scalable, highly available, and fault-tolerant systems on Amazon Web Services (AWS). With many VoIP solutions leveraging cloud technologies, obtaining this certification will enhance your understanding of hosting and managing VoIP systems in the cloud.

6. Microsoft Certified Solutions Expert (MCSE): Communication

The MCSE: Communication certification from Microsoft is aimed at professionals who specialize in Microsoft’s unified communications solutions. This certification validates your skills in deploying, configuring, and maintaining Microsoft Lync Server and Skype for Business. Microsoft’s unified communication solutions are widely used in organizations, making this certification highly valued for professionals looking to work with VoIP systems.

7. Certified Asterisk Administrator (CAA)

Asterisk is one of the leading open-source platforms for building communication applications, including VoIP systems. The Certified Asterisk Administrator (CAA) certification focuses on Asterisk fundamentals, covering topics such as installation, configuration, and troubleshooting. By obtaining this certification, you will gain comprehensive knowledge of Asterisk, enabling you to design and deploy VoIP systems using this powerful open-source platform.

8. VoIP and IP Telephony for System Administrators

VoIP and IP Telephony for System Administrators is an online course offered by Udemy that provides a comprehensive introduction to VoIP technologies. This course covers the basics of VoIP, including protocols like SIP and H.323, as well as VoIP deployment and troubleshooting. By completing this course, you will gain the essential knowledge and skills required to implement and support VoIP systems effectively.

9. PCAP – Certified Associate in Python Programming

Python, a versatile programming language, is commonly used for building VoIP applications and tools. The PCAP – Certified Associate in Python Programming certification validates your understanding and skills in basic programming concepts using Python. By obtaining this certification, you will be equipped with the necessary programming knowledge to create and customize VoIP applications and tools, expanding your capabilities in the VoIP field.

10. VoIP and Telephony Fundamentals

The VoIP and Telephony Fundamentals course offered by LinkedIn Learning covers the fundamental concepts and components of VoIP systems. This course provides an overview of how VoIP works, including topics like codecs, call signaling, and quality of service. By completing this course, you will have a solid understanding of VoIP technology and its key components, enabling you to make informed decisions when implementing and managing VoIP systems.


As VoIP technology continues to revolutionize communication, having the knowledge and skills to implement and maintain VoIP systems has become increasingly valuable. The ten courses and certifications mentioned in this article offer a range of options for professionals looking to enhance their expertise in VoIP systems. Whether you are a beginner or an experienced practitioner, these courses and certifications will provide you with the necessary knowledge and skills to excel in the rapidly advancing field of VoIP systems. Invest in your professional development by enrolling in one or more of these courses or pursuing relevant certifications, and unlock the exciting opportunities that the world of VoIP systems has to offer.